Systems Engineer - San Francisco & New York
Abacus is currently looking for a can-do individual to join our Client Technical Service Team. Candidates should be prepared to work in a fast-paced start-up environment assisting our clients with their day-to-day technical needs. If you are a driven, energetic and independent individual with strong technical skills, who can communicate effectively, has an attention to detail and an interest in technology in the financial services industry, we want to talk to you!
Position Requirements
- Provide client support and technical issue resolution via E-Mail, phone and onsite visits.
- Configuration of client's equipment to connect to our network and run all of their necessary financial software.
- Provide training to clients in the use of our Citrix services and VPN connectivity for remote access.
- Diagnose and correct issues in client computer systems.
- Perform light lifting 25lbs to 50lbs
- Some Travel to Westchester County / Southern CT ** New York applicants only **
Candidate Requirements
- Able to work independently and efficiently to meet deadlines.
- Able to promptly answer support related email, phone calls and other electronic communications.
- Self motivated, detail-oriented and organized.
- Experience with troubleshooting hardware and software issues.
- Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
- Excellent communication (oral and written), interpersonal and presentation skills.
- Good understanding of financial services.
- Reliable Transportation.
Senior Engineer - San Francisco
Abacus is currently looking for a can-do individual to join our Client Technical Service Team as a Senior Engineer. Candidates should be prepared to work in a fast-paced start-up environment assisting our clients with their day-to-day technical needs as well as managing other Client Technical Service Engineers to do the same. If you are a driven, energetic and independent individual with strong technical skills, who can communicate effectively and manager others, has an attention to detail and an interest in technology in the financial services industry, we want to talk to you!
Position Requirements
- Provide client support and technical issue resolution via E-Mail, phone and onsite visits.
- Configuration of client's equipment to connect to our network and run all of their necessary financial software.
- Provide training to clients in the use of our Citrix services and VPN connectivity for remote access.
- Diagnose and correct issues in client computer systems.
- Perform light lifting 25lbs to 50lbs
Candidate Requirements
- Able to work independently and efficiently to meet deadlines.
- Able to promptly answer support related email, phone calls and other electronic communications.
- Self motivated, detail-oriented and organized.
- Experience with troubleshooting hardware and software issues.
- Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
- Excellent communication (oral and written), interpersonal and presentation skills.
- Experience in managing other technical engineers.
- Good understanding of financial services.
- Reliable transportation.
- Proficient knowledge of and experience with:
- Microsoft Windows 2008/R2
- Exchange 2007/2010
- SQL 2005/2008
- VMware ESXi 4.0/4.1/5, View
- NetApp (iSCSI, NFS, CIFS)
- Cisco Router, switch, Firewall configuration
- Citrix XenApp 5, 6, 6.5, XenDesktop
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